Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
Shipping carrier: 4PX、YunExpress、Wanb Express、UPS
Orders are processed when the payment is accepted.
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SHIPPING & HANDLING
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer.
Country
General CargoBattery MagnetsCream Powder Liquid
United States Average Time(Business Days) 7-13 10-13 11-14
Canada Average Time(Business Days) 9-12 9-12 11-14
Australia Average Time(Business Days) 11-14 10-13 17-20
Germany Average Time(Business Days) 10-13 9-12 11-14
France Average Time(Business Days) 10-13 9-12 12-15
United Kingdom Average Time(Business Days) 7-10 8-11 10-13
Italy Average Time(Business Days) 9-12 11-14 13-16
Spain Average Time(Business Days) 8-11 8-11 10-13
Mexico Average Time(Business Days) 12-15 13-16 12-15
Brazil Average Time(Business Days) 12-15 12-15 29-32
Other country Average Time(Business Days) 11-14 10-16 12-20
Please note:
The above time frame is only applied for orders to the above countries with standard shipping methods.
Delivery to military regions are currently limited. We are very sorry for the inconvenience.
The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
SHIPPING FEE
Free Shipping for orders over $100 worldwide
Processing time: 3-7 Days
Shipping methods Shipping Fee
4PX $4.99 per Order
YunExpress $4.99 per Order
Wanb Express $4.99 per Order
UBI $4.99 per Order
WHEN WILL MY ORDER BE PROCESSED?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 2-5 business days of ordering and be shipped the next day after the processing day.
All orders are handled and shipped out from our warehouse in USA. Please allow extra time for your order to be processed during holidays and sale seasons.
SHIPPING CONFIRMATION
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
TRACKING
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
DELIVERY
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Jaliteglass. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Geleicesshopif you have any questions, please don’t hesitate to contact us via: service@Geleicesshop.com